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News

  • Jun
    28

    Release Notes - 4.5.0

    Release 4.5.0 includes:changes to the knowledge testing featurecontent filtering enhancementsenhancements to Excel spreadsheets generated from the system. Knowledge test management Users with Model Administration and Administration permissions will have access to a new interface that allows them to m manage knowledge tests. This includes the ability to:modify KT display...

  • May
    31

    Release Notes – 4.4.0

    Release 4.4.0 includes enhancements to a variety of existing features. These enhancements include the ability to: view roles assigned to positions within the Browse tab add external reference identifiers view ‘parent items’ in the related items field (if a section of a different item has been linked) record the type of...

View 15 articles

Knowledgebase

Setup and Configuration (4)


  • Home Page Image and Document Logo
  • Welcome Text and News
  • Manage Categories
  • Manage App Settings

Common Support Questions (3)


  • Centro ASSIST Products
  • The Centro System
  • NDIS Registration

Access, Navigation and Troubleshooting (10)


  • Information Management Recommendations
  • Integrate with SharePoint
  • Reset Password
  • Email Invitation Troubleshooting
  • Search the Web App
  • Manage Users
  • Navigation Basics
  • Access the Web App
  • Download and Print Content
  • Filter and Sort Content

Manage Content (16)


  • Introduction to Release Management
  • Publish Single Item (Manage Changes)
  • Publish Multiple Items (in One Release)
  • Create and Publish New Policy
  • Edit, Review and Approve Policy
  • Delete Policy
  • Create and Publish New Process
  • Edit, Review and Approve Process
  • Delete Process
  • Manage Work Instructions
  • Manage Documents
  • Manage Role
  • Send Email Notification
  • Download Previous Item Version
  • Manage Regulations
  • Hide Items

Knowledge Testing (4)


  • Add a Knowledge Test
  • View and Export Knowledge Test Information
  • Take Knowledge Test
  • Manage Knowledge Tests

Internal Audit (5)


  • Set Up and Configuration
  • Create an Audit Schedule
  • Undertake Audit
  • Upload and Approve Audit
  • Download Audit Information

Registers (6)


  • Manage Risks and Controls
  • Record and Update Improvements
  • Report and Manage Incidents
  • Record and Manage Complaints
  • Give and Manage Feedback
  • Set Up and Configuration

Administrator Training (3)


  • Creating Processes and Work Instructions
  • Policy Development and Review
  • Advanced Features and Modules

Instructional Videos (4)


  • Create Process Map
  • Navigation Basics
  • Editing and Publishing Content
  • Introduction to Registers

Required Reading and Attestation (2)


  • Complete Required Reading
  • Assign Required Reading