1. Comments - ALL USERS
- Description: All users can provide comments or feedback on a policy/process/document to suggest possible changes.
- Actions:
- Add comments detailing what should be changed, added, or reviewed.
- Performed by: Employees
2. Reviewer
- Description: The reviewer starts editing or adds new content items into the web app.
- Actions:
- Review comments submitted by all staff in Managed Changes tab.
- Start editing and update content where applicable.
- Mark comments as completed once actioned or reply with reasons for rejection.
- Save changes, send for review and move to Waiting Approval.
- Performed by: Reviewers
3. Approver
- Description: The approver reviews updates/changes and advises the reviewer on any additional items.
- Actions:
- Review updates and add comments if required.
- Endorse changes and move the status to 'Ready to Publish'
- Add the next review date.
- Provide feedback to the reviewer if further updates are needed.
- Performed by: Approver
4. Owner or Accountable
- Description: The Owner or Accountable position publishes content either as a single item or in a bulk release.
- Actions
- Move content to 'Published'
- Performed by: Owner or Accountable