| Applicable to | Centro QMS/QMS Starter, Centro KMS |
| NOT applicable to |
Quick answer: Most staff only need Process Viewing. Add Report Downloading if they need to download or print, and Incident and Improvement Manager if they need to enter and manage incidents, complaints, feedback and improvements. Change permissions under People > Users.
Which permission for which job?
| The person needs to… | Give them |
| View policies, processes and documents, complete required reading and knowledge tests, and raise incidents, complaints or feedback | Process Viewing |
| Download or print content | Process Viewing + Report Downloading |
| Enter, edit and manage incidents, complaints, feedback and improvements | Process Viewing + Incident and Improvement Manager |
| See draft items before they're published (for example board members or reviewers) | Policy Editing + Process Editing |
| Download, complete and upload audits | Audit Data Entry |
| Schedule, assign and approve audits | Audit Approval |
| View or edit risks | Risk Viewer or Risk Editing |
| Manage content and settings, but not users | Model Administration |
| Manage everything, including users | Administration |
Change a user's permissions
1. Go to People > Users and open the user.
2. Click Change under User permissions and choose the permissions.
3. Click Save. The changes apply the next time the user signs in.
Common questions
Can we stop administrators deleting users? No. The Delete button can't be turned off for administrators, but a confirmation message appears before anything is deleted. If someone needs to manage content but not users, give them Model Administration instead of Administration.
Do roles control what people can see? No. Roles decide who receives required reading. To control who can see or edit items, use Business Units. See Why can't a user see some policies or registers?.
For the full list of permissions, see Manage Users.
Still need help?
Email support@centroassist.com.au or call 1300 420 171. Please include your organisation's Centro ASSIST web address (for example yourorganisation.centroassist.com.au) and a screenshot if you can.
If your Centro ASSIST subscription is through Ageing Australia, please contact Ageing Australia Quality Systems at quality@ageingaustralia.asn.au.