Centro ESSENTIALS customers have the content available in the relevant section of their web app (e.g. new policies are available under Policies).
Centro PROFESSIONAL and QMS customers have access to all the new content under Admin>Hidden items in their Centro web app.
Please note: For this update, the updated documents in the Resources tab have been automatically replaced and are available directly in the Resources tab.
| Name | Type | New/Updated | Description |
| Smoking and vaping | Policy | New | Guidelines for creating and maintaining a smoke-free work environment. |
| Hospital transitions | Policy | New | Guidelines for transitioning participants to and from hospital. |
| Manage medication | Process | New | Steps for managing medications in a safe and effective manner. |
| NDIS referral form | Document | New | Form template for referring participants to external agencies. |
| Application for leave form | Document | New | Form template for leave applications. |
| NDIS Registration Application Guide - Core Module (4th edition) | Document (in the Resources tab) | Updated | Refreshed answers to better align with the online registration form and added a list of relevant evidentiary documentation for each outcome. |
| NDIS Registration Application Guide - Core Module Renewal (4th edition) | Document (in the Resources tab) | Updated | Updated the answers to further align with the content that is available in the Centro web app. |
| State-based child-safe implementation guide | Document (in the Resources tab) | Updated | Updated links and information for Tasmania and QLD to align with the latest legislation changes. |
| Audit checklist – required documents for NDIS audit | Document (in the Resources tab) | Updated | Added a new section with tips for utilising the web app to prepare for an audit. |
| NDIS code of conduct | Policy | Updated | Updated policy to include the term ‘code-covered persons’, which is part of the latest version of the National Disability Insurance Scheme (Code of Conduct) Rules 2018. ‘Code-covered persons’ is mentioned in the policy and has also added as a glossary term. |
| Data breach | Policy | Updated | Updated policy to update outdated links. |
| Waste management | Policy | Updated | Added new directive covering emergency waste management. |
| Child safe | Policy | Updated | Updated links for Tasmania and Queensland and removed outdated links and terminology. |
| Pricing | Policy | Updated | Updated policy to ensure more accurate terminology (NDIS pricing arrangements vs NDIS price guide). |
| Pandemic management | Policy | Updated | Edited to remove outdated links and inserted more up-to-date information around COVID-19 training. |
| Accommodation enrolment | Policy | Updated | Edited policy to reflect updated information/links about enrolling SDA properties. This update applies to customers with Module 5 content. |
| SDA Emergency management | Policy | Updated | Change name of policy from ‘Emergency management’ to ‘SDA Emergency management’. This update applies to customers with Module 5 content. |
| Knowledge Test (KT) descriptions | KT (all) | Updated |
Updated descriptions of all released KTs to provide additional clarity around:
This update applies to customer with the KT module. These updates can be viewed directly under: Admin>Knowledge Tests |