| Name | Type | New/Updated | Description |
| External provider register check | Process | New | A process that outlines the steps for verifying a provider’s status on the NDIS Provider Register before engaging or paying them. |
| Participant withdrawal from the NDIS | Policy | New | A policy that outlines how the organisation responds when a participant chooses to withdraw from the NDIS, including continuity of supports and exit arrangements. |
| Service agreement management | Policy | Updated | Policy updated to include additional detail around eligibility, service access and service agreement guidelines. |
| Submit a single payment request to the NDIS | Process | Updated | Process updated to provide additional information regarding obligations under the NDIS Amendment (Integrity and Safeguarding) Act 2026. |
| AI policy | Policy | Updated | Policy updates to align with NDIS information around AI use in a behaviour support context. |
| Maintenance records and audit | Policy | Updated | Policy updated to include information around claims evidence requirements. |
| Whistleblower | Policy | Updated | Policy updated to provide information relating to whistleblower protections. |
| Behaviour of concern assessment | Process | New | New process to supersede the Assess behaviours of concern process. |
| Behaviour of concern plan implementation | Process | New | New process to supersede the Implement positive behaviour support plan process. |
| New behaviour support plan creation | Process | New | New process to supersede the Create new behaviour support plan process. |
| Monitor, review and improve behaviour support plan | Process | New | New process to supersede the Monitor, report and review, and improve behaviour support plan (BSP) and the Support and review positive behaviour support plan. |
| Regulated restrictive practice authorisation | Process | New | New process to supersede the Authorise regulated restrictive practice process. |
| Worker supervision | Policy | Updated | Policy updated for additional clarity and legislative alignment. |
| Positive behaviour support | Policy | Updated | Policy updated for additional clarity and legislative alignment. |
| Restrictive practices | Policy | Updated | Policy updated for additional clarity and legislative alignment. |