Quick answer: ESSENTIALS gives you view-only example content. QMS Starter lets you edit and customise the core content and use required reading. Centro QMS adds supplementary modules, internal audits and the improvements register, and can have extra modules added. Contact us for a quote or to change plans.
Compare the plans
| ESSENTIALS | QMS Starter | Centro QMS | |
| Core module policies, processes and documents | View only | Yes, editable | Yes, editable |
| Content updates | Applied automatically | Delivered to Hidden Items | Delivered to Hidden Items |
| Customise content and add your own | No | Yes | Yes |
| Required reading | No | Yes | Yes |
| Your logo | No | Yes | Yes |
| SIL (Module 5A) content | Yes | Yes | Yes |
| Other supplementary modules (SM1 to SM5) | No | Upgrade needed | Yes, on request |
| Internal audits and improvements register | No | No | Yes |
| Aged care content (separate web app) | No | No | Available |
Add-on modules
Some features are added to Centro QMS as separate modules, including the incidents, complaints and feedback registers, Knowledge Testing, and DVA community nursing content. See How do I add a module or upgrade my subscription?.
Common questions
Which plan suits a verification audit? ESSENTIALS is designed for providers preparing for a verification audit. Providers who need to customise content or run internal audits usually need QMS Starter or Centro QMS.
I'm on Centro PROFESSIONAL. PROFESSIONAL has been retired and replaced by QMS Starter. Contact us if you'd like to talk about the best plan for you.
How much do the plans cost? Pricing depends on the plan and your staff numbers. Contact us for a quote.
See also Centro ASSIST Products.
Still need help?
Email support@centroassist.com.au or call 1300 420 171. Please include your organisation's Centro ASSIST web address (for example yourorganisation.centroassist.com.au) and a screenshot if you can.
If your Centro ASSIST subscription is through Ageing Australia, please contact Ageing Australia Quality Systems at quality@ageingaustralia.asn.au.