| Applicable to | Centro QMS/QMS Starter, Centro KMS |
| NOT applicable to |
Quick answer: A role can only be deleted when it isn't in use. If you see "Sorry, this action can't be completed", the role is still assigned to a user (active or inactive) or used in a process step. Remove it from those places first, then delete it.
Delete a role
1. Go to the role and double-click it. Check the Related Items tab to see where it's used.
2. Remove the role from every user (including deactivated users) and from any process steps it's linked to.
3. Select the role and click Delete. If release management is on, approve the deletion and publish it.
| Tip |
| Don't want to unpick everything? Rename the role instead, for example "Archived – Support Worker", so it's clearly no longer used. |
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Still need help?
Email support@centroassist.com.au or call 1300 420 171. Please include your organisation's Centro ASSIST web address (for example yourorganisation.centroassist.com.au) and a screenshot if you can.
If your Centro ASSIST subscription is through Ageing Australia, please contact Ageing Australia Quality Systems at quality@ageingaustralia.asn.au.